Reservation and Cancellation Policy

STAFIFY RESERVATION AND CANCELLATION POLICY.

Effective Date: March 6, 2015

SAME TIME, DAY, ADVANCE AND/OR BULK RESERVATION POLICY (ON-SITE AND ON-DEMAND)

For our valued Clients who wish to have upfront or same-time reservations, our Reservation Specialists or one of our On-Site Partner (Representative) will ask you to adjust your booking request (30) minutes or (60) minutes prior or after your intended starting time, upfront or same time booking requests will be automatically adjusted to the next available time-slot.

For our valued Clients who wish to have a same-day, advance, and/or bulk reservation in any of Stafify’s service(s), our Reservation Specialists or one of our On-Site Partners (Representative) will ask you to pay "One Hundred Percent (100%) Full payment of the total Service Fee" in order to book and confirm your requested service due to limited manpower inventory and man hours that can result to loss of opportunity for Stafify’s other requests’ and reservations’.

Once the booking request has been created, our Booking Engine will automatically send our On-Site Partner or the Client an email invoice on a “Waiting/Pending” booking status containing the desired reservation details.

Afterward, once the booking has been confirmed, our Booking Engine will then send the On-Site Partner or the Client an email invoice on an “Awaiting Payment” booking status containing the Payment Link in order to pay and confirm the reservation. 

Furthermore, Stafify will consider that all items stated in your email invoice are correct if no reply or correction has been made from your end two (2) minutes after the booking has been changed to "Awaiting Payment" booking status.

SAME-DAY CANCELLATION POLICY (ON-SITE AND ON-DEMAND). In the event that the Client wishes to cancel a same-day "On-Demand" and/or “On-Site” reservation within two (2) minutes after booking, Stafify will not charge the Client and refund the full payment right after deducting the remittance charge if any.

However, if the Client wishes to cancel a same-day reservation after two (2) minutes of booking and/or after our Service Provider arrives, Stafify, in its sole discretion, reserves the right to charge and/or to collect the Client One Hundred Percent (100%) Full Payment of the Total Service Fee including transportation fee as a consequence for the said same-day reservation.

ADVANCE AND/OR BULK CANCELLATION POLICY (ON-SITE AND ON-DEMAND). In the event that the Client wishes to cancel an advance and/or bulk “On-Demand” and/or “On-Site” reservation (7) days prior to the reserved date, Stafify, in its sole discretion, reserves the right to charge and/or collect the Client fifty percent (50%) payment of the total service fee as a consequence and refund the remaining fifty percent (50%) of the total service fee from the one hundred percent (100%) full payment right after, deducted the remittance charge if any.

However, if the Client wishes to cancel an advance and/or bulk “On-Demand” and/or “On-Site” reservation (6) days prior and/or within the reserved date, Stafify, in its sole discretion, reserves the right to charge and/or collect the Client one hundred percent (100%) full payment of the total service fee for the said advance and/or bulk reservation as a consequence.

CHANGE OF TIME AND/OR CHANGE OF DATE REQUEST POLICY (ON-SITE AND ON-DEMAND). For Change of Time Request (CTR) for same-day reservation (1) hour from the time of booking and/or reservation is only allowed failure to observe the condition, the reserved time and session will be considered as consummated.

For Change of Date Request (CDR) for advance and/or bulk reservation (7) days prior to your intended reserved time and date, Stafify will not charge the Client, but the request is subject to Stafify’s vacant time slots and manpower availability.

For Change of Date Request (CDR) for advance and/or bulk reservation (6) days prior to your Client’s intended reserved time and date and/or within the reserved date, Stafify, in its sole discretion, reserves the right to charge and/or to collect the Client fifty percent (50%) of the total service fee as a consequence and the request shall be subject to Stafify’s vacant time slots and manpower availability.

WAITING POLICY (ON-SITE AND ON-DEMAND). Stafify’s Service Providers are only allowed to wait for a maximum of (5) minutes from your intended reserved time, furthermore, for more than (5) minutes of waiting, your intended duration of service will be reduced accordingly, and/or Stafify’s hourly rate will apply. To learn more, visit the Stafify FAQs (Frequently Asked Questions) Page https://www.stafify.com/pages/client-faqs